56B77BD2-EFEC-4270-B692-16388B30D241
search-normal

Why does my Wi-Fi disconnect often?

The AirVisual Node/Pro remembers your WiFi networks so if you find that your Node/Pro is frequently disconnecting, it is likely a problem of using a Wi-Fi repeater or 5GHz connection:

1) Wi-Fi repeater - Using a Wi-Fi repeater for growing the strength of your Wi-Fi across a large distance will cause trouble for your Node/Pro because unlike a computer, the Node/Pro is detecting Wi-Fi by SSID name, and not a Mac Address. As a result, the Node/Pro may be getting lost, switching around between identically named Wi-Fi and repeater based on signal strength.

If you believe this to be the problem, we recommend moving the Node/Pro farther away from the repeater so that there is only one network with a strong signal. This might involve some trial and error. Alternatively, a better option is to change the SSID name of the repeater.

2) 5GHz connection - Two networks with the same name, one with a 5 GHz connection and one with a 2.4 GHz connection, will cause the same problem. In this case, disable or change the SSID name of the 5 GHz - so that your Node/Pro just connects to the 2.4 GHz. Remember that the Node/Pro supports Wi-Fi 802.11 b/g/n 2.4GHz.

3) Wi-Fi networks requiring a username & password - the AirVisual Node/Pro cannot connect to Wi-Fi networks requiring web authentication. See how to overcome captive portal issues here.

Return to AirVisual Knowledge Base

The number one air cleaning solution for your home.

Lorem ipsum Donec ipsum consectetur metus a conubia velit lacinia viverra consectetur vehicula Donec tincidunt lorem.

TALK TO AN EXPERT
Article Resources

Article Resources

Search

search-normal